Why should you use us for helpdesk support and IT services?
- A certified and experienced team of 1st, 2nd, and 3rd line support.
- We off consultancy services to guide you through an IT roadmap to improve efficiencies and security.
- IT systems and tools that are at the cutting edge of the industry.
- Microsoft 365 specialists.
- We are a Cyber essentials accredited company.
- UK based helpdesk support.
What sets us apart from everyone else?
- We have an 85% first time resolution rate and an average response time of 30 seconds.
- Industry-leading monitoring solutions that allow for proactive rather than reactive IT management.
- Our highly skilled technicians will act as your Virtual IT Manager, with an emphasis on Office 365.
- 24-hour support is available.
- IT security Specialists are available.
What exactly does the service entail?
- IT Roadmmapping.
- Patch whitelisting.
- Anti-virus management.
- Desktop performance monitoring.
- Hardware and software auditing.
- Access to over 700+ IT specialists.
- A Single point of contact for all IT issues.
- We provide phone and chat icon support.
Book a 30 minute session with an Elite specialist