IT Helpdesk Support services

Why should you use us for helpdesk support and IT services?

• A certified and experienced team of 1^st, 2^nd, and 3^rd line support.
• We off consultancy services to guide you through an IT roadmap to improve efficiencies and security.
• IT systems and tools that are at the cutting edge of the industry.
• Microsoft 365 specialists.
• We are a Cyber essentials accredited company.
• UK based helpdesk support.

What sets us apart from everyone else?

• We have an 85% first time resolution rate and an average response time of 30 seconds.
• Industry-leading monitoring solutions that allow for proactive rather than reactive IT management.
• Our highly skilled technicians will act as your Virtual IT Manager, with an emphasis on Office 365.
• 24-hour support is available.
• IT security Specialists are available.

What exactly does the service entail?

• IT Roadmmapping.
• Patch whitelisting.
• Anti-virus management.
• Desktop performance monitoring.
• Hardware and software auditing.
• Access to over 700+ IT specialists.
• A Single point of contact for all IT issues.
• We provide phone and chat icon support.

Book a 30 minute session with an Elite specialist